Never Hurts to Ask
Vanilla Haagen-Dazs… it must be made from angel’s milk. Sheer ecstasy. What heaven must be like (please!). I savor each lick until my taste buds scream in pain for more. And when I reluctantly swallow my last bite—that’s what hell must be like.
I recently allowed myself to have this sweet-bitter experience at a local Haagen-Dazs store. While eating, I temporarily awoke from my blissful nirvana to see (in horror) that I had licked off all the ice-cream on top. I was not ready to bite into the cone (that is the beginning of the end!). So I went back up to the counter with a big milk covered smile (yes, angel’s milk) and said, as charming as I could muster, “for a real passionate lover of your great product would you kindly add a gratuitous small shaving to the top here (holding my topless cone out to her) to help extend my joy… just a little longer?” Even with a strict policy against such allowances, she said, “It would be my pleasure” and plunked another full (albeit hollow) scoop of vanilla bliss on my cone. The charm must have worked (or the promise to promote this story on my blog – I’m kidding!).
When I came back to the table with my new (free!) scoop my wife couldn’t believe it! One, that I asked… and two, that she gave it me! I said simply, “it never hurts to ask.”
This is true in most instances, most every day. I’m a big believer that you only get what you ask for. If you don’t ask, you don’t get. So why not ask for everything? The worst possible thing that can happen is they say no.
Ask, and Ye Shall Receive. Ye Have Not, Because Ye Ask Not
Ask your way to wealth
The most money you will ever make (penny saved is a penny earned) is by asking for it. Let me give you an example or two…
I was in a retail store recently. I asked the manager, “If I buy eight of these mirrors, how much of a discount will you give me?” She said it was already discounted and no additional discount was possible. Did I cry? No. I kept asking. I said, “Well, then surely you can deliver it for free then, right?” She said, “Well… yes, I think I can do that for you.” Thirty seconds, two questions, $212 saved/made. That is an hourly rate of $25,440. Do you make $25,440 an hour? You do if you ask for it.
We recently had our place painted. My wife settled on the painter she liked the most, who was a little more expensive than others, but was ready to agree to his bid. I asked for his number, called him and asked, “We respect your track record and think you will do a great job, but I need you to come down $1,300 to match our other bid presented by another professional company. Do it and the job is yours tomorrow.” He did. The call took 3 minutes. That’s an hourly rate of $26,000. Not a bad day’s work.
A few weeks ago at a restaurant one of our dinner mates’ meal came out after everyone else’s. When the manager came out to apologize I said, “Well, you would be happy to buy us dessert then, right?” He agreed and then went further by surprising us with a gift certificate inserted in the bill for a free dinner if we would come back. I can tell you neither would have happened if we hadn’t asked.
Does asking questions like these make you queasy? If so I recommend a new book my good friend Don Hutson just put out, called The One Minute Negotiator: http://tiny.cc/2r6ji
Now the answer isn’t always ‘yes’ of course (although more times than not), but those aren’t the stories I’m gonna pick to tell you about, right?
The point is… Ask, Ask, Ask and Ask. Ask not, get not.
My challenge for you:
1) Find three occasions this week (hopefully today) to ask for something.
2) Ask.
3) Come back to this post and tell us about it.
Share your own thoughts on the subject and your success stories in the comments below.
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I just loved the way you described Hagen Daz ice cream. A man after my own heart, although Ben & Jerries cookie dough is right up there with the angels!
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I agree with you on most of this.
There are times when I won’t ask. It has to meet all the following
a) I can afford the price
b) the person I am buying from or who is doing the job really needs the money badly
If a and b are met I personally feel like a better person for letting them make the full amount.
It is always important to remember that in all negotiations both parties have to come away happy. One can’t feel slighted.
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Steve Rakow Reply:
September 1st, 2010 at 3:09 am
I agree with you. Especially when it comes to contractors.
With contractors, it’s often better to look a contractor in the eye and ask if this is the best price they can give. If the answer is yes and you really want that contractor, then ask them to explain, or break down, the cost for you so that you can better understand why their bid is higher than a competitor. If they don’t want to break it down, then they’re not the right contractor. If they do break it down, then they’re not only a good contractor with well developed pricing schemes, but they’re more likely to do a more professional job as well because they plan to a greater level of detail. And they’re not willing to sell themselves short just to get a job. Beating down a contractor over price does not go over well and puts a bad taste in their mouth if they do end up accepting the job.
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Susie @newdaynewlesson Reply:
September 1st, 2010 at 3:45 am
I so agree. I also find that I have a soft spot for old people especially those who are vendors in outdoor flea markets where they work long hard days and everyone is trying to squeeze another few pennies out of them.
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Darren Hardy Reply:
September 1st, 2010 at 7:37 am
Remember all, everyone has the ability to say “no”. If they said “yes” then it is obviously still to their benefit. Never hurts to ask, never hurts to say no.
Love this post Darren!
I make it a game to ask. Some times I keep a weekly score. My wife thought I was being to pushy when I would ask but after seeing the results she has started asking on occasion as well.
While we are on the topic of asking I wanted to ask you a quick question. Could you please email me the best contact phone number to reach you. Or even a mailing address where you would receive snail mail?
Thank you again Darren for doing what you do with who you are.
Kenny I
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I know exactly what you mean Darren. My wife says I am a good negotiator but the truth is that I just ask. The worst that can happen is they say no.
We recently had family visiting us and we took them to a nice steakhouse. Unfortunately, most of the food we got was overcooked and a little too charred. When the manager came by and asked how the food was, I simply mentioned what everyone else was thinking, the food would have been better had it been cooked properly.
I simply asked if they could re-do the order. The manager gladly said yes to the request but given that we were no longer hungry, they just packed the food to go.
It was much better the second time around and the entire family couldn’t believe that I had “negotiated” to get all the food back for free and a discount on the meal as well.
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Darren Hardy Reply:
August 31st, 2010 at 1:00 pm
You also gave them a chance to WOW you. I’m sure you are a bigger fan of that restaurant by the way they handled it once you voiced what you were feeling. They now had the chance to save you as a customer – everyone wins!
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Dona Cardenas Reply:
August 31st, 2010 at 7:13 pm
Darren, Love reading your posts. I liked this one too. While ask and you shall receive has always been my motto, there is a certain time when I do not. Like the painter or other type service worker. I liken it to someone asking me to cut my commission. It really frustrates me when a seller or buyer asks me to cut my commission and most of the time I haven’t even done the job yet. Give me the chance to do the job, if you feel I haven’t done a good one then lets talk.
What do you think?
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Darren Hardy Reply:
September 1st, 2010 at 7:39 am
I was in the real estate business myself Dona so I know this scenario well. When they asked, I said “no”. That’s it. Funny thing was when I said “no” they (usually) said, okay. If they didn’t then I didn’t want the business anyway.
Remember this goes both ways – Never hurts to ask. When asked, never hurts to say no.
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I am in Iraq, my subscription has expired…I am disappointed that your magazine is not on the PX shelves for soldiers and contractors to grow from.
I attempted to renew with my new address, but keep getting a message: “Database error.”
I would send requisite address and card information given a good email channel….
Just ask?…when I do get my subscription renewed…please throw in the past three months issues that I have missed…over here, I will eagerly share with my Civilian Police and soldier colleagues…with the confidence that your readership will grow.
Look forward to hearing back so I can send requisite information to subscribe.
All the Best,
Jeffry Van Slycke
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Elizabeth Reply:
September 1st, 2010 at 6:03 am
Jeffry,
I have a great respect and a grateful heart for all who serve our country – especially those in the battlefield. I was terribly saddened that there was no response posted here for you. It is my hope that you received one personally – not posted for everyone. If that is not the case then I would be honored to send you my copies of this fantastic magazine AND buy you the next year’s subscription. I will check back here to see if I get a response from you – in which case I will provide my e-mail address.
Sincerely Patriotic,
Elizabeth
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Darren Hardy Reply:
September 1st, 2010 at 7:42 am
Your hope is exactly what happened Elizabeth. I forwarded this comment (yesterday) to the head of our subscription fulfillment house and the head of our merchandise services. They are on it. Rest easy.
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Jeffry Van Slycke Reply:
September 1st, 2010 at 10:13 am
All things in moderation. To those who were offended or responded adversely to this article (Never Hurts to Ask), your reflection is most important in this discussion. To be a struggling enterprise, and be asked to take less than you can for your services would be offensive. And equally, to be one who goes around attempting to low ball everything all day long defines a lifestyle of frugality. I believe one should not only expect the best service, the best product, and for the best price…I would want to offer nothing less.
However, one should always strive for the “Wow,” whether serving, or being served. That can only be achieved by pushing the margins….as in writing…one could craft, edit, edit, and edit…but only until someone else reviews and offers input–asks for more, will the final product be polished.
Darren I used to think that “No” was the worst that would happen if you asked for something until several years ago. I was at an upscale hotel in LA and had ordered White Chocolate Macadamia Nut Mousse which was beyond description it was so heavenly!! I too believe in asking so I asked the waiter “Excuse me but may I have the recipe for this” (honestly those were the exact words I used)? While my spoon was in mid air he scooped up the dessert dish and disappeared to a far corner of the restaurant. When he returned with all the body language that let me know he thought he had just done me the greatest favor; he set down my heavenly dessert now covered in chocolate syrup and granola. He was so pleased that I didn’t have the heart to tell him otherwise. So from then forward I have determined that the worst that could happen is you might get chocolate syrup and granola.
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Darren Hardy Reply:
August 31st, 2010 at 1:01 pm
LOL!!! Yes, that IS pretty bad worst case scenario!!
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This is great article…I’m going to try this today.
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From one ice cream addict to another …….. but it would have been Mayan chocolate for me – to die for.
Your point is very good – you’ll never get what you don’t ask for! And don’t expect people to read your mind either. Good post and great lead in too.
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Darren:
A way to save money on home repairs is to see if any of your neighbors need similar work done to their homes. Contractors are usually willing to work with you on the price if they can knock out two or more jobs at the same time at the same location. Last year my neighbor and I each saved a few hundred dollars when we had sidewalks and porches mudjacked, fascia boards on our homes re-covered in vinyl and both of our lawns aerated.
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Darren Hardy Reply:
August 31st, 2010 at 3:37 pm
Great tip, Paul! Thanks!
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I’d have gone with the Mayan Chocolate myself.
Great lead-in to a great point – you’ll never get what you don’t ask for! And don’t expect people to be able to read your mind either. Good post.
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I asked for the time off I needed, and won’t be charged for it.
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A few weeks ago my wife asked me to go to the farm feed store where she buys her dog food. She told me to be sure to remind them that we get a 15% discount.Standing in line I noticed that farmers were buying hundreds of pounds of cattle feed and were not getting a discount.
When I returned home I asked my wife why we got a discount and the farmers didn’t, she replied “Because I asked for it.”
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Darren Hardy Reply:
August 31st, 2010 at 3:38 pm
Smart woman, Mark! Definitely a keeper!
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Great Stories about asking for it. You do have ask. Sometime people want to do something but need to be ask very nicely and then they open up.
Thanks,
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Hi Darren,
Like you, I could list 100 examples of the value of asking for things. I think most people tend to not ask for things because it requires them to push themselves outside their comfort zone. Anytime I start to feel uncomfortable asking for something, I ask myself, “What’s the worst thing that can happen?” In almost every case, the worst thing that can happen is the person says NO!
This lesson is especially valuable when negotiating.
Thanks for all your great lessons!
Todd
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Darren Hardy Reply:
August 31st, 2010 at 3:40 pm
My point exactly, Todd… Thanks for chiming in!
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Hi Darren,
I couldn’t agree with you more. As a transition coach, I encourage my clients to not only look for opportunity, but to ask for it. Especially during times of personal or professional transition, you may be too caught up in the crisis you are facing to see the exciting opportunities that are right there in front of you. All you have to do is look for them, ask for them, and to embrace them!
I truly enjoy your posts! They are life lessons that are invaluable.
Thanks,
Patricia Phelan Clapp
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I have gotten tot he point where annoy my wife with all the asking I do. I am always looking for a little bit better through asking. Heck, just saying excuse me to get by is asking to be let through.
Josh Bulloc
Kansas City, MO
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Hi Darren.
Great article. It’s so true “you won’t know until you ask” and that refers to a lot of things, not just price reductions. It works for referrals too. All you have to remember is to be polite when you ask and then hopefully, if it doesn’t work out the way you would like, is that the other party will be polite when they turn you down.
Cheers!
Jane
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Hi Darren,
what a great article. I have always believed in this theory and will keep practicing it.
Keep up the good work, cheers
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You’ll find an example of this in the Jennifer Aniston movie, “Friends With Money”. A very rich guy (un-beknownst to the audience or Jennifer) bargains down his cleaning lady. And she says yes because she feels that if he asked to ask then he must be more in need than she is. Wrong!
I agree with and live by the principle “if you don’t ask you don’t get”. But if someone challenges my price I’ll do everything I can to justify it, or find a creative solution to meet their needs before devaluing my service.
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Marcie Martinez Reply:
August 31st, 2010 at 6:16 pm
Good post, Clare. Not only that, you have to think about the person you are asking. I wouldn’t dream of asking my hairdresser for a discount if I can afford what she charges (and if I make more money than she does)! Many times people will go to a bar where they know the bartender for free drinks not realizing that those drinks are most likely coming out of the bartender’s salary.
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Darren I love this post. I also believe in Matthew 7:7 Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you: I have been wanting to read The Compound Effect but I have not purchased a copy yet. So I thought I would take your advise and ask for a pdf download of the book. What is the worst that can happen? You can say no and I will purchase the book anyway. Just thought I would ask.
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Darren Hardy Reply:
September 1st, 2010 at 7:46 am
No. But you can buy it: http://www.thecompoundeffect.com
See everyone, it’s that simple. He asked. I said no. And we are still friends.
They next person he asks just might say yes. Keep asking John!
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Debora Reply:
September 1st, 2010 at 10:39 am
John, I bought the book and CD set of Compound Effect. I am finishing the book and my husband is on his 3rd time listening to the CDs. Worth it’s weight in Gold!!!
Just told the teller at the bank about it yesterday and she wrote it down.
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Wow. “Asking” is just one of those things that we all know but, don’t generally do enough of. Thanks for the reminder and the words you used to make your point!
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Hello,
First I want to ask how come I am getting this email and everyone else seems tohave commented, am I getting your newsletter later than anyone else.
2) I love your story. And of course, you asked with the expectation that the person would fulfill your request. I was taught as a child to disappear, not be visible and not ask for anything so it is a little difficult to get over this habit of not asking and not making waves but I want to. I love the examples and look forward to hearing more.
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Darren Hardy Reply:
September 1st, 2010 at 7:47 am
Early reader gets the worm (blog) first!
It is always posted at 10AM Central every Tuesday if that helps JoJo. Don’t want you feeling behind!
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Darren –
ABSOLUTELY RIGHT ! Two weeks ago, acting as “tour guide” for some out-of-town friends, my wife and I took them to the Buffalo Bill (Cody) Museum in Cody, Wyoming. I had heard that over 500+ museums across the country were giving free admission to military families (my friend is still active duty; we are retired — both USMC), I asked the woman at the admissions desk if this museum was one of those granting free admission. She said, “No…” Then I asked her, “Is there anything that you CAN do for us, though?” She looked at me, handed me FIVE free passes (it covered ALL of us), and said, “Do NOT write me a ‘Thank You’ note, OK?”. It saved us over $75.00 in admission fees to a WONDERFUL museum (NOT to be missed, if you’re EVER out here)! It took less than a minute… I’ll work for $4500.00 per hour — ANYTIME !!!
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Darren Hardy Reply:
September 1st, 2010 at 7:48 am
Bravo Warren!! That story makes me want to visit The Buffalo Bill Museum now. See how an occasional WOWing is good for business too!
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Darren,
LOVE your work! I get your Success Club every month, and always look forward to it. Earlier in August I jumped in the car, armed with new interviews and book summaries, and my 13 year old daughter Morgan said, “These are my FAVORITE.” I knew from listening to Angela Chysler that her daughter listens in, too, but this gave me smiles for the day! Know your work is changing the lives of, as Brian Tracy says, “hungry” people! I appreciate you! See in you Atlanta with Angela.
Sarah
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Darren Hardy Reply:
September 1st, 2010 at 7:50 am
It’s scary to think how achievement programmed Morgan is going to be if she is getting access to this great information (thanks to you!) so early in life! Wow!
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Darren,
I love this article! Thanks for sharing. There was a time in my adult life that I would avoid asking for what I wanted because I didn’t want to “bother” people with my request. However, one day I had an epiphany based on my childhood. As a child I was the queen of asking for what I wanted (my parents can attest to my persistence). Somewhere in our socialization process, I think we are taught that it is not polite to ask for what you want. But there is a scripture in the Bible that says, ASK and it will be given to you; SEEK and you will find; KNOCK and the door will be opened to you. For everyone who asks receives; he who seeks finds; and to him who knocks, the door will be opened. (Luke 11:9-10) Ask… Seek… Knock… with all three, you are bound to get a favorable result.
Thanks again Darren for doing such a great job!
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My brother-in-law’s Dad had a saying that goes, “The answer is always no if you never ask.” I’ve been living that saying for a couple of years now. Recently, my fiance and I spotted a townhouse that we wanted to rent. The rent was $1600 per month and it was partially furnished, but we didn’t want the furniture. We approached the management company with $1300 a month and a request to move some of the furniture in exchange for a 2 year lease commitment. The management company came back and said the owner wasn’t interested. We believed that they never mentioned it to the owner (and they didn’t), so we looked up the owner’s name and sent him a letter. Long story short, we settled on $1400 a month, he moved some of the furniture and he fired the management company. Now we live in a beautiful place in the area we wanted. Never say die.
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Darren Hardy Reply:
September 1st, 2010 at 7:53 am
You are saving the value of $12,000 a year ($1 is worth $5 in 20yrs savings) for the $2,400 you asked for in that deal. If you stay there 5 years you have just saved/earned $60,000. Many people’s full time income after working for a YEAR – you did in asking and following up. Bravo!!
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Love it! Too late in the day for me to put to use, I will tomorrow.
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I just approached a member about sponsoring an event. I was apprehensive to do so since this particular member has made it very vocal that our organization is too expensive. To my surprise, the member agreed to sponsor! Do you know what he said to me? “I’ve thought about sponsoring many times but no one ever asked me.” I can’t believe it! Thanks so much!
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Darren Hardy Reply:
September 1st, 2010 at 7:53 am
PERFECT!! THAT is it!!
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This is a great post! And timely…although I did my asking before I read this post. Unfortunately I didn’t get what I asked for, but I asked…which I normally don’t do.
Two weeks ago I stayed at a certain Marriot in Kansas City. I travel very often to Kansas City and usually stay at a Marriot (a particular one) but this time I decided to try a different scenery so I went to a different one. Although I am a “Silver Elite” member I’m not yet a Gold or Platinum and as such I do not get access to the Concierge Lounge. I have become so accustomed to having my breakfast in the lounge as the guest of various coworkers that ARE Platinum Elite travelers that I didn’t want to have to seek breakfast elsewhere. This time I was traveling alone. So when I was checking in, I said to the person behind the desk, “So what are the odds of giving me access to the Concierge Lounge?” He said he couldn’t do it because of company policy and that I could pay extra for access. I knew he could have given it to me…it had been done for me before at the other Marriot. I forget what comment I made back, but I made a mental note of it. I won’t be going back to that particular Marriot – not just because of that incident but also because of another unpleasant issue. The point is I actually mustered up the courage to ask!
My boyfriend asks ALL the time and sometimes he gets what he asks for and sometimes he doesn’t but it doesn’t deter him from asking. This post is going to make me that much more inclined (and bold) to ask!
Thank you!!
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Reminds me of Jack Canfield and Mark Victor Hansen’s book “The Aladdin Factor” which is a collection of stories of how ordinary people got amazing results/free stuff/money/great discounts/VIP upgrades, etc. just by asking.
The best part is obviously Jack and Mark didn’t even write the book! They just asked people to send them stories to be included in their new book. Voila – a best seller. HA!
Ask, ask, ask and you shall receive.
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Marcie Martinez Reply:
August 31st, 2010 at 6:20 pm
I love this! I had no idea about this book. But I like how you pointed out that Jack and Mark didn’t have to write a book but were able to make money just by “asking”. Great!
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I asked for a payrise with a job transition, and I didn’t get it. I am actually more annoyed that I stopped with the first hurdle than with the fact that I asked and didn’t receive.
What the situation has done is make me realise that people’s decisions are based on their emotions (was frazzled about time to negotiate and other things) so I just accepted the job without pushing as I would for other negotiations.
What I think is the issue is that people are inclined to provide what you ask because it makes them feel generous, and that is a positive self-reinforcing point. We all like to feel good about ourselves, it makes us feel powerful, because we are the decision maker, and it makes us feel even better that we made someone happy with so little effort on our part. (usually).
So when did you last say yes?
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I bought 3 pieces of clothing today, 2 items were on sale and the third one was not, I asked the manager if she would give me a discount, she said that she couldn’t but would compensate me by giving me a free hat…
I love my hat, it made my day great !
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Darren,
I just remembered something that I think will be helpful to other readers – EVERY credit card I own I’ve ASKED for them to lower my interest rate… 90% of them lowered my interest rate just because I asked! On top of that, four of my creditors have increased my credit limit since that time.
We are also having a School Supply/Backpack Drive at my church and will distribute the bags this Sunday to those within the community who are in need. However, we have collected an abundance of school supplies but not enough backpacks. So, I sent out an email to all of my ministry leaders and members of the Women’s Bible study class I teach, ASKING for their support in meeting our goal of distributing 200 backpacks full of school supplies. The backpacks have been streaming in and and I am confident that we will meet our goal! You have not because you ask not!
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Great post Darren. It reminds me of one of my favorite sayings… “You always miss 100% of the shots you don’t take.”
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Darren,
I have been reading your magazine for more than a year and have recommended it to many of my small business friends. I have often said I should be a salesman for Success magazine because I have promoted it to so many people. Many of them have told me they subscribed and also love Success.
Until now I have agreed with most everything you have written, but this post has been the most disturbing thing I feel you have ever written. If I called your subscription line and asked for a discount on a one-year subscription would you give it? Oh you may if I buy multiple years, but I don’t think you would for only one year at a time. Why?
Many of my friends and I operate small businesses on a tight budget. When asked to give discounts by customers we are reluctant to say no because we fear it may be perceived as poor customer service. Or, in this tight economy we my feel the order is worth the discount, and we say yes to get some cash flow, even if it means we take a loss.
You of all people should know that one vendor might give a bid that is higher because his cost, overhead, etc. is higher. You are not helping any businessperson or me by promoting that we ask our suppliers for discounts. In fact you are reducing the process to be just about price. I thought Success was above this mentality.
I provide a quality product at a fair price. If another supplier feels he can do the same at a lower price than he is welcome to do so. If you want the lower price than take it, but don’t offend me by asking me to lower my price.
Do unto others, as you would have them do unto you. If you don’t want people to ask you for a discount than don’t ask for one yourself.
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Darren Hardy Reply:
September 1st, 2010 at 7:56 am
Just say no Dallas. No harm, no foul.
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Dallas Wallace Reply:
September 1st, 2010 at 8:10 pm
I do not think you get it yet. When major influencers’ like you and newscasters on major networks promote trying to get the quoted price lower on the backs of the businessman everyone suffers. I am forced to compete with those that do say yes. When my prices need to come down, I cannot give my employees raises. I cannot buy new equipment or spend marketing dollars. I may not be able to even afford to buy your books, tapes, etc. Everyone pays. So your comment, “no harm, no foul” is just not accurate.
If you want to get different bids, I think its fine, but if the higher bidder is the best supplier and you want to use them, I think it is a shame to ask them to lower their price.
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In these trying times when small businesses (including mine) are struggling just to survive it turns my stomach to read a article such as this. If one of the secrets of success of the rich is to try to bargain down the ice cream vendor or talk the painter into settling for a reduced rate, then I’ll just stay poor. Then to justify that action by quoting a scripture where Jesus is teaching us about prayer with the Father and to turn that around to somehow get a free desert or discount from those that are in need of everything they earn, is not right. I’m in the remodeling business and when an obviously wealthy client asks me to discount my rates or gives me one of those “as long as you are here, would you do this little extra favor for me at no charge?” my blood pressure would rise. If a person is truly in need I will gladly go the extra mile for that person and do what ever I can to help him out. Please, those of you who have achieved success in your finances, don’t ask those of us who are just trying to stay afloat for a discount.
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Michael Content Reply:
August 31st, 2010 at 10:31 pm
You are right on!
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Kaytie Reply:
September 1st, 2010 at 12:12 pm
I am concerned when I see these replies and suggest you look deeper at what is being suggested. Fear of lack creates more lack. We are talking about a natural law of giving and receiving, when fear is present that blocks the flow. This is not about “getting” but about asking. I am quite sure Darren has influenced an increase in sales of “angel milk” ice cream!
My own business is just about to pass the one year mark. I know about fear, the financial struggles of owning a business. What has helped me is to keep a vision of the bigger picture and creative ideas of how I can give and receive back. We have hosted 4 fundraising events with two more planned. This has required asking for support from clients and local businesses. The return has been increased business thanks to increased exposure and giving a cheque to an organization in need. Many of my clients have services or products that I can use so I have asked for trades to help keep both our costs down. An example would be a top level graphic designer who owns two dogs who need lots of exercise.
Find trust in your heart, ways to be generous without being leached and when unexpected small or large positive things happen–say thank you. You will be amazed what miracles can flow to you 10 fold!
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Marcie Martinez Reply:
September 1st, 2010 at 5:07 pm
This is a great reply, Kaytie. I was thinking of a similar reply. The way I see it is not as a burden if someone were to ask. If what they are asking was something you can’t accommodate then give them something you CAN. Nearly every person and definitely every business could benefit from donating to charity. If I were asked for something I couldn’t give, because I just couldn’t afford it or have the time I might say, “I’m sorry I can’t accommodate that request; however, if there is a charity you would like for me to donate (time, whatever) to, I can do that.”
There’s always something we can give. Or a good response as to why we can’t. Or like Darren says…just say No. If you feel you would lose business by saying No, then do something like the charity thing in return. At least it would show an effort.
I just had to laugh when I saw your post – you are right on target! I learned this lesson the other day from my four year old daughter who isn’t afraid to ask for anything. After seeing her in action, I wrote a post in her honor (How to Ask for What You Want & Get It) because we often forget the simple truth that, “if you don’t ask, you don’t get.”
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Darren Hardy Reply:
September 1st, 2010 at 3:43 pm
We can learn A LOT from kids, Andrea! They know what they want and (usually) just how to get it, all without FEAR of rejection. Would be a great place if that fear never took hold. Thanks for sharing!
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I once explained to a friend how I could afford to sell my product at a more reasonable price, however, because a customer felt that if they bought 3 of something they deserved a discount I was forced to sell the item at a higher price so I could still be profitable when a discount was expected.
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As much as I love Success Magazine and what it stands for (I flew my wife and my daughter from Modesto, CA to Dallas to expose my daughter to the first roll out of the rebirth of Success Magazine and I paid for my son, my other daughter and her husband to attend the 2nd Success Symposium in Southern California) I don’t agree with you. I didn’t ask for a free ride or discounted tickets to either Symposium. The person who gave you the free scoop of ice cream didn’t own the business, pay the rent or overhead, insurance, etc and still got paid. I work very hard at what I do in the Mortgage Industry (15 years as a loan officer who does the right thing for my clients) and I resent the “seasoned investor” or “know it all home buyer” who wants me to work for free. I have passed on doing loans for these types of people as they are not loyal, don’t refer and will always go the the person who appears to be giving them the best deal…regardless of the poor service. I am disappointed in your position. If you like the product and the price is fair then pay it and don’t put the seller in an embarrassing situation. I don’t expect a response and I will continue to pay what you ask for your subscription without asking for a discount because I believe your product is worth it.
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John Poelstra Reply:
September 2nd, 2010 at 7:19 am
Hi Michael,
If the spirit of Darren’s article had been “how to get stuff without paying for it” I might agree with you more, but the focus of his message was on the “value of asking.”
You also confirmed one of Darren’s points which is that the other party can always say “no.” I don’t see why the seller has to be embarrassed–they are in the position of power and are responsible for their own reaction, not the buyer.
It sounds like you’ve said “no” several times which I completely respect. I would agree too that focusing on the best deal regardless of poor service is short sighted, however to say it applies to all situations is not true. There is a big difference in the financial outcome (or on-time closing) between getting a good deal on a new refrigerator or an ice cream cone and a good mortgage transaction. There is a big difference between discounting $3,000 in closing costs to zero and a $3 ice cream cone to zero.
Having been burned going the “cheapest mortgage broker” route I agree there is a difference and would willingly pay it, but I still don’t think it would be wrong to ask if any of your fees could be waived.
I do see another side to this that you might be alluding to which is creating a culture of people who are always asking because they want everything to be free without acknowledging and respecting that what the other person is providing has value.
I think it is possible to work from a position of valuing what someone else is selling AND asking if that is the best price…. not necessarily expecting it to be free.
John
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Michael Content Reply:
September 11th, 2010 at 8:19 am
Hi John…I enjoyed your response and have been interested in all the other readers experiences. My position has changed some…every situation is different. I still feel that it is not in the business owners best interest when an employee gives the product away (the ice cream clerk). It would be a different story if it was the store owner. Thanks!
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I recently received a bill for over $800 for a direct mail campaign, which bombed terribly. I sent an e-mail explaining my disaoointment with the result and asked if they would reduce the balance to $450. They countered with $550. Not a bad discount, eh ?
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“Ask, and Ye Shall Receive. Ye Have Not, Because Ye Ask Not”
- Great post, Darren.
I learned a new life’s lesson again.
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Great post and I love the idea of asking. I’ve practicing it more and more for the last year when my brother told me about it after reading Randy Pausch’s book “The Last Lecture”.
Last year we were on vacation with my wife and 4 years old son in a Greek island. We went for a walk in the night near the harbor where there where thousands of people walking around. In the harbor there was a Navy Oceanographic Research Ship and I thought it would be a great idea to get my son on board and take some pictures. So I just asked the crew if they would let us get on board. They said that they would have to ask the captain. So they did and the captain came down and let us get on board.
It was fun and we took some great pictures. Everyone else in the harbor was looking at us getting on and off and none else asked.
That was one of the first experiences I had recently from “asking”.
I am passing it on to my son now!
Thanks for sharing
Theodore from Greece
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Darren Hardy Reply:
September 1st, 2010 at 3:45 pm
What a great experience, Theo! And one your son will never forget, I’m sure! Kudos to you for ASKING!
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@dallas wallace, michael content, max…and anyone else who think darren is off base with this column, i would ask you to consider that you can *always* politely say no, without feeling disrespected or taken advantage of.
dallas gave a fairly good answer if you do not want to offer a discount: “I provide a quality product at a fair price. If another supplier feels he can do the same at a lower price than he is welcome to do so. If you want the lower price than take it,….” said in the *right* tone AND spirit – any *reasonable* person would respect that answer.
and any customer that you lose b/c you refused to provide them with a discount or a freebie, that customer is actually doing you a favor b/c they will continue, in one way or another, to be a headache and a drain on your business.
the only other caveat i would add to darren’s post – for those looking to flex and grow your asking muscles, as you look for every opportunity to ask, also seek out as many opportunities to give and to serve others, *without waiting* to be asked. i think that what you will find kicking in eventually is another biblical principle – the law of reciprocity. “as you give, so shall it be given to you…” and “for with the same measure that you use, it will be measured back to you.”
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Darren Hardy Reply:
September 1st, 2010 at 3:47 pm
Great advice, Donell! You must have read my earlier post: http://darrenhardy.success.com/2010/08/giving-starts/ Thanks for extending my point even further.
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It is not always about price, as in the boat pictures request, but asking is nota bad thing. Yes, small businesses may not be able to afford to reduce the price (even the big retailershave to tell customers “no” sometimes), but in businesses where you submit a bid, you should expect the buyer to counter-offer (ask) if they have gotten another bid that is lower than yours, particularly if they really would prefer you to do it, but the price is a bit higher than they are willing to stretch their funds. You can always say no, and if you lose that customer, so be it. Hopefully you have a reputation with satisfied customers that will continue to bring you more business. Everyone is looking for a bargain nowdays — the problem is that our society has become rigid in the area of negotiations — if you work in retail you know that certain cultural groups always ask because that is their way. The idea presented in the article is that you have to ask for what you want — referrals, a better price (do you pay sticker price for your car…hope not), a little relaxing of rules that are not customer friendly, and so on. I always ask for additional towels in my hotel room — always granted. The point is that if you are in the business world you have to ask for the sale from the customer to close the deal, so why not expect them to ask, too. If you are a small business person, don’t tell me that you have not asked for the business discount or wholesale price from any vendor you deal with…if you haven’t, you deserve to not make a success of your business…that is the nature of business. And, if you say no to a customer (for reasonable grounds) it does not necessarily mean they will not do business with you in the future.
Keep up the good work Darren. Your articles are the stuff to make us think and grow.
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It is okay to ask, but you really should think about what you are asking for first. A friend of mine called me out of the blue and asked to borrow money. He needed $32,000 to start a business and was hoping to get friends to loan him $2-3,000 each. I felt really put on the spot and uncomfortable. I don’t loan money and did not have it to give. I am finishing up graduate school, work multiple part time jobs, drive an old used car, and have generally sacrificed a lot to pursue my dream. I sent him a $50.00 donation to his business – which was really hard to do since money is tight. The next time we spoke he told me he was going on vacation with his family. I thought, if you really want to start a business you need to cut back on “extras” instead of asking your friends for stuff. Here I am scrapping my last $50.00 together for you and you have money to go on a vacation. Must be nice! Yes, he did get something from me. But I lost respect for him and will basically not continue the friendship. No one likes to be put on the spot. He obviously did not know me well enough to know that I don’t have that kind of money to loan.
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Karen Reply:
September 5th, 2010 at 10:59 pm
This is a perfect example where you could have simply told him “No, as much as I would like/love to help you, I simply can’t afford it.” In my opinion, you can’t be mad at him for asking. If we have trouble saying no, I think that is something worth examining in our personal pursuit for growth, not something to blame on the person who asked.
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Darren, you are sooooo right! I was shopping for a new suit jacket the other day and stumbled upon a one-of-a-kind gorgeous animal print jacket, regular priced at $159.00 and was on for $39.99….good deal, right? Well I noticed some stitching was coming loose (I was going to have it altered anyway) so at the till I pointed out the defect (!) and asked if there was anything they could do about it….well they asked me if $19.99 was OK with me? I walked out of there with a $159.00 jacket for $20 bucks! And it took a total of 30 seconds to ask! Love it!
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How do i stop the responses from coming into my email account?
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Rich Garigen Reply:
September 1st, 2010 at 8:01 am
Somewhere you can login into your account and unsubscribe. It’s on this blog somewhere.
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Rich Garigen Reply:
September 1st, 2010 at 8:02 am
Actually, it’s located in any one of the emails that you received. Just click on the link at the bottom.
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Great post Darren as always! My friends and clients have always wondered how I seem to get so far ahead and I tell them, all you need to do is ask. I get special deals and options that other people never even consider – all because I’m willing to ask. What’s the worst? Someone says NO? Please. What a waste of life if you never ask.
Remember the saying from Think & Grow Rich, Life will only ever pay you what you ask for and not a penny more.
Have a great day! Keep up the excellent work and enjoy your extra scoop!!
Jude
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Darren Hardy Reply:
September 1st, 2010 at 3:49 pm
Thanks for the reminder from Think & Grow Rich, Jude!!!
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With each passing day I am becoming increasingly aware that it is the things that we ask for from ourselves that determines our level of success. We must ask ourselves to stop holding back and ask ourselves for better results constantly. It seems that the more we ask for from ourselves and the more we ask ourselves to stop letting the opinions of others affect our actions; the better results we receive.
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Darren,
I agree completely. Just recently my wife had her eye on a patio set in a store. So we began watching it. It came down 25% and I thought maybe now is the time to buy. I went to the store and asked the manager is this going to be going on sale further? To my surprise they answered yes, in fact in a week it will be reduced again. We waited and in a week we purchased an originally marked patio set of $500.00 for $300.00 all because we took the time to ask.
Thanks
Mike
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Hello Darren! I am following your advice today regarding asking (as well as taking immediate action). Nothing ventured, nothing gained. I have recently written a book entitled, “The Common Sense Guide to Healthy Living,” which explores physical, nutritional, emotional, and spiritual health. My first request is of you! It would be an honor to send you a copy for your review. I believe it is a book thats time has come. I look forward to hearing back from you. One down, two to go!!! Thank you for your wonderful publication. Your work is invaluable.
The book website is: http://www.CommonSenseHealthyLiving.com to find out more.
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Darren Hardy Reply:
September 2nd, 2010 at 3:13 pm
Email my assistant maggie@darrenhardy.com and she’ll get you the address to send it, David. See? There’s a YES!
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I am a Zumba fitness fanatic, and last week one of my favorite instructors posted a Zumba fundraiser event for a 16 year old Asian/Caucasian girl named Katie who has relapsed into Acute Myeloid Leukemia. I thought that this is a great cause, and I completely love to Zumba, so I decided to round up some others and attend. When I arrived, they asked if I was interested in signing up to become a bone marrow donor, because this is what Katie needs at this point. I said that I would take a look at the information, and I was so touched when I met her mother that I signed up immediately to be a donor. After the event I realized that I have another fundraiser to attend in October to raise funds for “Raymondville” which is a Gawad Kalinga Community Development project and a Philippine-based poverty reduction and nation-building movement launched by Couples for Christ. Raymondville is being built in honor of an extraordinary gentleman named Raymond who passed away at age 17 from incurable bone marrow cancer, AND the majority of the attendees will be Asian. So, this past Monday I sent an e-mail to Raymond’s mother informing her that I had met this mother & daughter and wanted to see if we could set up a table to encourage people to register for bone marrow donors. So far the feed back has been positive from her committee, and I am waiting for the final response by next week. I am hoping that through this event, we will increase the number of donors, increase the awareness for the need of donors, and even find a match for Katie. I hope it works out for us! I couldn’t help but ASK!
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Darren Hardy Reply:
September 1st, 2010 at 3:55 pm
Awesome example, Serena! Not only did you go out of your way to ASK for something, but it was to GIVE BACK to others with no benefit to yourself. Kudos to you and best of luck at the event!!!
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Serena Reply:
September 12th, 2010 at 3:04 pm
Thanks, Darren! You are a light in this time of darkeness! Keep up the compassionate leadership! We need and appreciate you more than words can ever expess. =)
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Darren Hardy Reply:
September 13th, 2010 at 11:08 am
THANKS, Serena!!!
I just did it today. I was offered a job which I chose to accept, but asked for several days off that I had already planned and made commitments for. The answer was “yes”!
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Darren Hardy Reply:
September 1st, 2010 at 5:08 pm
BRAVO Arla!!! Have fun!
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Great Topic Darren. The subject for another post maybe on how to say “No”
This has been a great discussion to read, and see the feeling and thinking people have behind asking the question. I think asking is actually giving people an opportunity, an opportunity to provide WOW, an opportunity to provide great value, an opportunity have your custom or business and an opportunity to say No. Saying No when your back is against the wall could be the chance for you to sell you business and yourself. ” My product or service is worth what I ask because….. and this is how it provides value to you……
You still may have to back down to get the sale, if you really need it, but maybe next time you will have more confidence or be in a stronger position to say No and get you price.
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the squeaky wheel gets the grease!!
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Ben Reply:
September 3rd, 2010 at 12:24 pm
I used to work with someone who always said that, but my favorite comeback was, “sometimes the squeaky wheel gets replaced!”
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Darren, thanks again for the reminder. I went into a small boutique and saw a purse I wanted. It was not on sale, I just simply asked the manager if I could have a little discount to see what would happen. She gave me 15% off, I bought it and was smiling on the way out. I am going to start tomorrow with a goal of 4 a day.
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Darren Hardy Reply:
September 2nd, 2010 at 2:50 pm
Great goal, Cassandra! Keep us posted!
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Hi Darren – Your stories are perfect examples of my “things can only improve” philosophy! Example: If I am chatting with someone who is not in my business now, I simply consider that the worse that can happen is they may decline my offer to look at my business opportunity and I am no “worse off”. Things can only improve because by me asking them they may say YES and that can improve everything! The only risk is possible rejection…oh, well, now that’s a whole other philosphy!!
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I always wanted to get into direct selling, but was terrified of rejection.
Last week I decided to go out and just ask for business cards instead of a commitment. That day I got 3 sales just by asking for business cards! I was both thrilled and excited.
I never thought that it could be so simple, ask and you might receive, don’t ask and you will never receive.
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Darren Hardy Reply:
September 2nd, 2010 at 2:51 pm
Awesome story! Nicely done, Matt!!!
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Darren,
The other week my wife and I were shopping for furniture. We had a coupon for a $100.00 off based on a $1,000.00 dollars spent. We found what we were looking for, and the total price was enough for us to take advantage of the coupon. However, my wife was disappointed because the pillows featured with the living room furniture were separate and cost $40.00 dollars a piece. I told wife that I am going to get you those pillows. I asked the kind sales person if they can arrange for an extra 10% off the purchase price, plus throw in the pillows. She said “let me speak to the manager,” and after a few minutes the savings were approved, and my wife had the furniture and the pillows she wanted.
The combined savings were with coupon $100 + $200(pillows) + $187(10%) totals $487.00. This week the furniture store is running an ad with the furniture we bought on sale with $450.00 off the original price. Of course I told my wife lets go and get the price adjusted, she said “they won’t go for that.” I said “lets ask” and sure enough we got an extra $450 in savings. Total savings $937.00! Not bad for a few minutes worth of work. Yes asking works!!!! My wife is smiling ear to ear!
Darren can you follow me back on Twitter. Twitter name PaulBujak.
I appreciate it!
Paul Bujak
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Darren Hardy Reply:
September 2nd, 2010 at 2:53 pm
Not bad at all, Paul… Bet your wife won’t doubt you next time!
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I agree with Darren that all you have to do is ask for something and most of the time you will get it. I read about this principle in Jack Canfields The Success Principles but still have a hard time asking for things I want or need. I think that most people are like me and don’t want to come across as pushy, needy or have people think we can’t really afford what you want.
My wife on the other hand is becoming a master at asking. I have seen her ask for discounts on almost anything and get them saving us money. I have even seen her in a down turn economy when companies were laying off, cutting pay and people were just happy to have a job. Her go in and ask for a raise and get it and get what she wanted. I guess I have allot to learn from her.
I think that we have nothing to lose by asking for what we want. If we ask and they say no we still have what we started with in the first place.
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I have a saying similar to yours.
“It never hurts to ask….the worst they could say is no”
I almost always ask for a “staff” discount. And I get it about 15% of the time.
Why ? Because I ask for it.
I will sometimes say….”can you give me the last sale price for this item” and I get it nearly 50% of the time. Ya gotta like that.
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My husband absolutely follows this mantra to the extent that he even asks for less than half the price for purchases! It sometimes seems unreasonable but as he says ‘a penny saved is a penny earned’.
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Darren Hardy Reply:
September 3rd, 2010 at 11:49 am
Smart guy you’ve got there, Carol!!!
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Hi Darren,
I have also had very good results by asking – for a break down price, a replacement for a shoddy item etc. However, the very best questions I ask, are of myself.
I ask such things as “What can I do to improve this situation ?”
“How can I turn this situation to my advantage?”
“How can I best help without taking away another’s independence?”
You know, I nearly always get an answer that is helpful, which I wouldn’t have received if I had let a situation overwhelm me, and think negatively.
I hope these thoughts from little New Zealand are helpful and maybe of use to a reader or two.
Very best wishes,
Janet
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hi darren–thanks so much for all of the enrichment your publication, recent book, SUCCESS cds, blog,etc have brought to me–ordered subscriptions for all three of my daughters a couple of months ago. Wonder if you feel like you could shed some light on some conflicts I am experiencing due to various presentations of SUCCESS. Specifically, T Harv Eker’s book The Secrets of the Millionaire Mind—he states that if you really want to become a millionaire, you must be willing to give up whatever it takes- time, holidays, and weekends with your family—-one of your CDs starts out with you referring to a time with your father that he took you to see a dying man whom had made millions in Real Estate, and he firmly took your hand and said “DON’T MISS THE POINT”! –that life was about building relationships (which takes much time and attention, like anything else that is going to be good) and not about acquiring real estate, wealth, etc. Yet, the suggested reading of Second Bloom by Anne Marie Smith says that one’s ACTIONS says what is really important to them—not their words. ex: my kids are my priority but I am working 60 hours a week. . . This books says we all have “our own excuses” as to why we are not living the life “we want”. In one of your other CDs you use the example “okay, let’s say you want to make $150k per year, you add, “Don’t kid yourself thinking you can do this just working 40 hours a week” etc. My dilemma: My priorities are the time with my family and wanting to have financial independence and freedom at the same time. I am divorced with only my own income, so does this mean I have to give up one of my goals? That sounds contrary to the major theme running throughtout all of your publications, “you CAN have the life you want”. Thanks if you feel inclined to respond.
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My grandmother reminded me frequently:
“One thing you can know for sure, if you don’t ask you won’t get it.”
I’m constantly amazed, and so are my friends, at everything I receive. Even if I don’t ask aloud I do ask in prayer or meditation. (For example, a friend paid my $1,700 rent last month, and he even felt better about it than I did!)
It is a truism “be careful of what you wish for. You may just get it.”
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I couldn’t agree with you more Darren. I have been doing it for years. It truly is the art of negotiation. Once you get into it becomes addictive. It is no longer scary.
The best examples are of course in car lots but that is easy.
How about a grocery chain. I ask and usually they so no — but once in a while — I’ll get something free. You don’t even have to have a reason.
The best works around time for a raise — if you don’t ask, you don’t get — here’s my favorite, they give you the raise information — let’s say $4,000 — repeat the number, count to thirty and see what happens — silence in this instance is always golden — I make it a game, I see how high they get, the highest 18 and it was my boss and he knew I was doing it. I got more money, a parking spot, another weeks vacation, fitness club membership and some other goodies.
If you don’t ask, you get what the world is handing out.
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Darren, I was tossing and turning not able to fall asleep because I was busy dreaming big (not asleep yet but dreaming). Picked up my iPhone and read your post on twitter “Never Hurt to Ask”. Well picture a big light bulb shinning over my head, call it “AHA Moment” and I got up to Ask. Yes my big daring ask is to you, Mr. Hardy.
I am asking you if to feature my weight loss success story on “Success Magazine”.
The worst thing that could happen is No right? Consider this Asking #1.
By Sunday I’ll come back with #2 and #3
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Darren Hardy Reply:
September 10th, 2010 at 1:52 pm
Would be happy to consider it, Webly! Just submit your story here: http://budurl.com/magc and it will go through all the right channels. Thanks!
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Webly Reply:
September 10th, 2010 at 3:01 pm
WOW! didn’t see this one coming. I will definitely submit it. By the way I just did asking #2 to a magazine dedicated to Haitian women called http://www.haitiennemag.com
Can’t wait to hear from them. Now working on asking #3.
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Darren Hardy Reply:
September 13th, 2010 at 11:04 am
Awesome! Best of luck to you, Webly!
Webly Reply:
September 16th, 2010 at 3:20 pm
Hi Darren,
Just stopping by to say that the Haitian magazine I contacted this past Saturday emailed me today. They love my story, to quote the editor “Your story is very inspirational”. They will get back to me this weekend again after going over all the pictures I’ve submitted and they are interested in publishing the story in their health and wellness section. WOW! I want to say thank you for inspiring us to go for what we want. All this is happening too after I finished listening to “The Compound Effect” mp3 while at the gym recently. There is no stopping me now and I continue to feed my mind and look for mentors to keep my “momentum” as you suggest in “The Compound Effect”.. Again thank you. Still working on Asking #3 with a CPA, he is a tough cookie but I won’t take no for an answer.
Great post Darren. Today I asked for a $1700 house payment to be reduced to $1000 for a period of one year. Took me 2 minutes and they said yes! Total savings $8400! That’s $252,000 an hour! Just think, a quarter of a million dollars an hour! Years ago I saw Jack Canfield speak and he said “Ask ask ask ask ask!” after the seminar I was steeled by his talk (I never would have done this otherwise) and asked him to join my business. To my great suprise, he said yes!
Yes
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Darren Hardy Reply:
September 10th, 2010 at 1:52 pm
Awesome, Kelly!!! Kudos to you!
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The topic Ask your way to wealth was awesome. never looked at it the way you presented it!!!
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Consider that a business owner/manager is glad you asked, even if they have to reject your offer & give you a counter offer. If you just walked, they make no money. By asking for a discount/upgrade/freebies, at least they have a shot at your business. They might be happy to earn some good will, or perhaps unload some slow-selling merchandise in the form of a free gift. At least discounted merchandise or services brings in some cash.
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The guy which does much more than he is actually paid for will shortly be paid for a lot more than he / she does
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Truth be told!
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Darren,
You are absolutely right!
An amazing speaker & sales trainer, Ilene Meckley, taught me this concept years ago. I have applied it on many many occasions and it almost always works. In fact, I’m usually amazed when someone doesn’t do what I am asking!
Keep up the great work and motivation!
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Love the article – a needed reminder. Years ago, straight out of college, I was attending a presentation where the speaker taught a similar lesson. While speaking, he had a great plant as part of the decor on the lectern. After the presentation, I said I enjoyed the presentation and as if to say that I got the message, I asked for the plant. I got it and that plant sat on my desk for several years as a constant reminder to just ask. Now, as a qualitative research consultant, I ask questions for a living. My add-on to your post would be that in addition to asking for what you want, just asking for information and opinions can go a long way to help you learn and help others feel valued and validated. Thanks for such positive media!
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Darren Hardy Reply:
October 21st, 2010 at 11:56 am
Great success story, Kaylor!!! Thanks for sharing!
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