We’ve learned that great teams beat great players, leaders and competitors every time. We found that the most sabotaging influence to team cohesion and performance is ego and “headwind hogging.” Now let me identify the two most important ingredients for building high-performing teams.
As Patrick Lencioni wrote in his excellent book The Five Dysfunctions of a Team, the No. 1 dysfunction is an absence of trust. Interestingly, you don’t even need to like each other, but you do have to trust each other to form the cohesion and solidarity needed for high performance.
So what do you do to build more trust?
I’m a believer in always giving what you want first. If you want trust from your team, give trust first. Things that foster trust are transparency, honesty, vulnerability and complete integrity.
Brainstorm five ways you can demonstrate trust to your team.
Open the Kimono: Open up your books. Share the good, the bad and the ugly of your financial statements. Become far more transparent with how information is shared and communicated.
Marionette No More: Drop the puppet strings. Give others more responsibility and decision-making power without micromanagement and approvals. Train, but then trust them. Let them lead.
Expose Your Chest: As my friend Waldo Waldman teaches about leadership, “expose your chest to daggers,” meaning, show your vulnerability first. Be more open and honest in the disclosure of your own fears, failures and shortcomings.
Remember, people relate and connect more with your struggles than your successes. What do you fear? When do you feel scared? When have you tried and failed? When does your confidence waver? Share that with your team and you will read more »